Terms and Conditions

Product Disclaimer

The statements made regarding the products on our Site have not been evaluated by the Food and Drug Administration (the “FDA”). The efficacy of these products has not been confirmed by FDA-approved research. These products are not intended to diagnose, treat, cure or prevent any disease. All information presented here is not meant as a substitute for or alternative to information from health care practitioners. Please consult your health care professional about potential interactions or other possible complications before using any product. The Federal Food, Drug and Cosmetic Act requires this notice.

 

Returns and Refunds: 30-Day, No Risk Money Back Guarantee Return Policy. Applies to one time orders and auto-ship/subscriptions/recurring billing.

If any product doesn’t meet your expectations, we want you to send it back within the first 30 days of delivery and we will happily give you a full refund. No questions asked. Please note that shipping and handling charges are not refundable. The customer will be responsible for return shipping costs.

Submit a Return Request within 30 days of receiving your product shipment and send us the product you would like to return with a tracking number. Once we receive the returned product, a refund will be issued and an auto email will notify you of that transaction.

We only accept returns for items purchased through www.santetherapeutics.com. If you purchased our product through a San Te Therapeutics distributor or retailer, please go to the original purchase location for any return or exchange.

We cannot accept any returns after 30 days of delivery for any reason and without a proper RMA (Return Merchandise Number).

Returns Process:

Complete The Form Below

1. Include the order slip OR a note stating the purchaser’s name, address, order number, and reason for return.
2. Using a sturdy box, return package via insured US Mail, UPS, or FedEx.
3. We will provide you the address for your package upon return authorization.
   Email the tracking number of your return to [email protected]
   Keep a record of shipment until you have received credit or replacement merchandise.

For product returns, send your authorized return to:

San Te Therapeutics, LLC
c/o Flywheel Fulfillment Returns
993 N 450 West Street
Springville, Utah 84663

Customer Service Hours: 9-5 PST
Customer Service Email: [email protected]
Customer Service Phone Number: (949) 688-4223

Age Verification

To visit, participate in any activities and/or place an order on our Site you must be at least 18 years of age.

Intellectual Property – Trademarks

SAN TE Therapeutics is a trademark of San Te Therapeutics in the U.S. and other countries, whether or not federal registration has been pursued (“The San Te Therapeutics Trademarks”). The San Te Trademarks and any related trademarks may not be used without permission and may not be used in connection with any product or service that is not a San Te-endorsed product or service. All other trademarks not owned by San Te Therapeutics that appear on the Site are the property of their respective owners.

Copyrights

Certain content on this Site, including but not limited to literary, dramatic, musical, visual, and other artistic works (“Content”), is protected by U.S. Copyright Law and you agree that you will not reprint, republish, or distribute any portion of the Content without expressed written permission to do so.

Digital Millennium Copyright Act

The Digital Millennium Copyright Act of 1998 (the “DMCA”) provides recourse for copyright owners who believe that material appearing on the Internet infringes their rights under U.S. copyright law.

San Te respects the intellectual property rights of others. If you believe in good faith that materials hosted by the Site infringe your copyright (for example, materials posted by a user in connection with a review), you (or your agent) may send us a notice requesting that the material be removed or access to it blocked. If you believe that your copyright-protected work has been copied and posted on the Site in a way that constitutes copyright infringement, then please contact our DMCA Designated Agent (as identified below), with the following information:

1. An electronic signature of the person authorized to act on behalf of the owner of the copyright or other intellectual property interest;
2. Reasonably sufficient details to enable us to identify the work claimed to be infringed or, if multiple works are claimed to be infringed, a representative list of such works (for example: title, author, any registration or tracking number, URL);
3. Reasonably sufficient detail to enable us to identify and locate the material that is claimed to be infringing (for example a link to the page that contains the material);
4. Your address, telephone number, and email address;
5. A statement that you have a good faith belief that the disputed use is not authorized or consented to by the copyright or intellectual property owner, its agent, or the law; and
6. A statement, made under penalty of perjury, that the above information in the notice is completely accurate and that you are the copyright or intellectual property owner or are authorized to act on the copyright or intellectual property owners behalf.

It is our policy that, upon receiving of a valid DMCA notice, we will remove or disable access to allegedly infringing material. There are substantial penalties for false claims (see 17 U.S.C. § 512(f) – providing sanctions for material misrepresentations of copyright infringement).

Pursuant to Title II of the DMCA, all claims alleging copyright infringement for material that you believe to be residing on our Site, system or network should be promptly sent in the form of written notice to our designated agent:

Designated Agent for DMCA Notices: (the “DMCA Agent”).

Email: [email protected]